Email Notifications

LightBeam Playbooks Alerts 2.1 introduces intelligent email notification settings to keep relevant users informed about their assigned sub-alerts while preventing unnecessary spam.

Accessing Notifications Logs:

1. In the LightBeam console header menu, click on the Playbooks (📖) icon.

Figure 85 - Playbooks header

1. Click on the Notifications (🔔) icon to access the Notifications settings.

Figure 86 - Notifications icon

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Email Notifications for Assigned Users

• Sub-alert is generated and assigned to an alert owner

• Email notification is sent to the assigned user with sub-alert details and a link to access the sub-alert in LightBeam Playbooks

• Only assigned alert owners receive email notifications for their assigned sub-alerts

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Suppressing Email Notifications for Object Owners

• Email notifications are suppressed for object owners who are not assigned as alert owners

• When a sub-alert is generated, LightBeam Playbooks checks the alert assignment settings and sends email notifications only to assigned alert owners

• Object owners can still view sub-alerts related to their objects by logging in to LightBeam Playbooks

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Benefits:

• Reduces noise and prevents spamming object owners with unnecessary notifications

• Ensures targeted and meaningful email notifications

• Encourages object owners to log in to LightBeam Playbooks for a comprehensive view of sub-alerts