Admin View

The Admin View provides administrators with a centralized interface to manage and oversee all alerts and sub-alerts across the entire system.

Accessing the Admin View

1. Log in to the LightBeam console using your admin credentials.

2. Navigate to the Playbooks section in the header.

3. From the left sidebar, click on the "Alerts" menu item to access the Alerts section.

Figure 44 - Admin Dashboard

Viewing Alerts

Within the Alerts section, you will find two tabs: "My Alerts" and "All Alerts."

All Alerts Tab

1. Click on the "All Alerts" tab to view all the alerts in the system.

Figure 45 - My Alerts and All Alerts Tabs

• Under the "Unresolved" and "Resolved" tabs, you will find lists of data sources that have generated alerts, such as Google Drive, OneDrive, and Outlook.

Figure 46 - All Alerts Tabs

As an admin, you have access to all alerts and all the databases containing alerts.

Figure 47 - All Databases Containing Alerts

My Alerts Tab

1. Go to the "My Alerts" tab.

Figure 48 - My Alerts Tab

The "My Alerts" tab will display all the alerts that have at least one sub-alert assigned to the admin.

Figure 48.1 - My Alerts Tab

Viewing Alert Details

1. Click on a card in the "My Alerts" tab to view the alerts assigned to the admin.

2. From the list of alerts, click on a specific alert to access its details.

Figure 49 - Alert Name

1. In the alert dashboard, click on the "Objects Impacted" section to view the list of sub-alerts associated with the selected alert.

Figure 50 - Alert Details

Managing Sub-Alerts

1. In the list of sub-alerts, select the sub-alerts you would like to act on by ticking the checkboxes next to them.

2. Click on the "Actions" button in the top right to expand the dropdown menu, which includes options such as Resolve, Reassign, Add to "No Scan List", Add to Permit List, and Mute.

Figure 51 - Objects Impacted

Click on Actions button in the top right to expand the drop-down menu: Resolve, Reassign, Add to 'No scan list', Add to permit list and Mute.

Figure 52 - Sub-Alert Actions

Reassigning Sub-Alerts

1. Select the "Reassign" option from the Actions dropdown menu.

Figure 53 - Reassign Sub-Alerts

• Enter the details of the assignee, including their email address and a note.

• Click on the "Assign" button to reassign the selected sub-alerts to the specified user.

Figure 53.1 - Reassign Sub-Alerts

The sub-alerts will be reassigned.

Figure 53.2 - Reassign Sub-Alerts

The Assignee column in the Object List will reflect the reassignment.

Figure 54 - Reassigned Sub-Alerts

1. Click on the Assignee card at the top to view the distribution of sub-alerts between users.

Figure 55 - Distribution of Sub-alerts

By clicking on a specific user's card, you can see the sub-alerts assigned to that owner.

Figure 55.1 - Distribution of Sub-alerts

By clicking on the card, you can see the subalerts assigned to the specific owner.

Figure 56 - List of Assigned Sub-alerts

1. The "Assigned To" field in the "My Alerts" tab will be updated with the new assignee alongside the admin.

Figure 57 - Updated Assignee

Administrators can also perform other actions on alerts and sub-alerts, such as resolving, muting, or adding them to the permit list or no-scan list.

Once a sub-alert has been assigned, the Alert Owner can view it in their dedicated dashboard. To learn more about onboarding a new Alert Owner into the system, refer to the User Management section of the documentation.